Western Reserve Area Agency on Aging (WRAAA) Para-Professional Award

Dear Friends,

I am pleased to announce that Ms. Jackie Raines, STNA, was nominated to receive the Western Reserve Area Agency on Aging (WRAAA) Para-Professional Award for her outstanding service to our residents here at he Villa. Jackie was nominated by Dennis Koher, LPN, Asst Dir, Wellness; Barbara Devereux, RN, Dir, Wellness and Betty Hickle. Below is her nomination:

Jackie Raines has been with Light of Hearts Villa for more than three years. She embodies the mission of the Villa by providing premier caring services to our residents and their families. Jackie is always willing to go the extra step to provide comfort. She is the smile the residents look for and she is the shoulder that they lean on. As Jackie will tell you: "I am someone who listens, we cry together, we pray together, I am whatever they need. The Villa is a second home."We are so grateful for Jackie and so proud and honored to nominate her for this award. Next time you see Jackie - please congratulate her on this beautiful award.

I am pleased to share with you that the Villa hosted this annual event for WRAAA. This is the 14th year of presenting awards to Para-Professional Care Givers. We were pleased to have been the chosen location for this event.

Thank you.

Elizabeth J. Hickle, MPA,LNHA,CDP
Executive Director


Loving and Provident God, you are the one who grants us the days of our lives and fills them with your loving care. We praise you for the many years and countless blessings that you have given. Strengthen us with the reminder that our days are in your hands and our purpose in this life comes from you. Fill our minds and hearts with thankful thoughts, pleasant memories and quiet contentment. Your grace alone is enough for us. Amen.