Light of Hearts Villa Celebrates Deficiency-Free Survey

A Testament to Quality: Light of Hearts Villa Celebrates Deficiency-Free Survey

Light of Hearts Villa, a senior living community in Bedford, Ohio, received zero deficiencies during their annual state survey this past month.  An accomplishment that is not easily attainable in the highly regulated world of assisted living. But what exactly does having “zero deficiencies” mean?  A deficiency free or zero deficiency survey means that the community was operating in total compliance with state regulations regarding the care to residents, services provided and overall environment.  Each year, all assisted living communities in Ohio are surveyed by the Ohio Department of Health. It is to ensure that they are providing a safe environment for all residents.

The fundamental value of any senior living community lies in its ability to provide a safe and top quality living experience for residents. Because providing these services to seniors is so important, each state is responsible for evaluating how well senior living communities operating within their geographical area comply with regulations regarding quality of care.
Additionally, in order for a senior living community to become and retain its status as a certified Medicare and Medicaid provider, it must satisfactorily pass a compliance evaluation each year. A highly favorable result of that state compliance survey is to receive a Deficiency Free designation.

Let’s take a look at the process for obtaining a Deficiency Free rating and what goes into earning this important achievement.  

What is a Deficiency Free Rating?  

When a senior living community has earned a Deficiency Free designation, it has accomplished a goal that is not easily attainable. This rating means that a community is being operated in total compliance with state and federal regulations in the key areas of resident care, services and staffing regulations. A Deficiency Free status illustrates that a community is highly dedicated to providing the very best services available for its residents.  

How is a Deficiency Free Designation Granted?    

The criteria for earning a Deficiency Free rating is quite complex, but the key evaluation areas can be summed up in these categories.  

Quality of Care

Determining the quality of care for residents regarding adequate hydration, nutrition, medication distribution, wound prevention and care, as well as assistance with the activities of daily living all play a key role in earning a Deficiency Free rating. 

Quality of Life

A community’s ability to provide an outstanding quality of life for its residents is vitally important. State evaluations are done to determine how well the community is doing in the areas of accommodating residents’ needs, creating a home like atmosphere that values respect and dignity, as well as providing meaningful social and recreational activities.

Community Practices

In this category, a community is assessed for its ability to provide comprehensive and compassionate resident care, with no evidence of abuse or neglect present. Regulators evaluate how residents are treated not only physically, but also from an emotional standpoint. A standardized and documented approach to community practices is essential for a Deficiency Free rating.


This area focuses on ensuring that a community has the proper amount and type of qualified staff to support and care for residents. A community’s staff is the foundation of all the care and services provided, so it is vital that its professional team is performing at the highest level of care and competency.     

"We are incredibly proud and honored to announce that our community has achieved a deficiency-free survey. This remarkable accomplishment is a testament to the unwavering commitment of our dedicated staff, who consistently go above and beyond to ensure the highest standards of care and service for our residents. It is a reflection of the passion, teamwork, and dedication that define our community. We are grateful for the trust our residents and their families place in us, and we remain steadfast in our commitment to providing a safe, nurturing, and enriching environment for all. This achievement is a collective success, and we look forward to continuing our pursuit of excellence in senior living,” said Breanne Cavileer, executive director.


All praise and glory are Yours, Lord our God. For You have called us to serve you and one another in love. Bless our sick today so that they may bear their illness in union with Jesus' sufferings and restore them quickly to health. Bless those who have grown old in Your service and give them courage and strength in their faith. Lead us all to eternal glory. We ask this through our Lord Jesus Christ, Your Son, who lives and reigns with you and the Holy Spirit, one God, forever and ever. Amen.