How to Stay Connected to a Loved One with Memory Loss During a Pandemic

The COVID -19 pandemic has us all feeling unsettled. If you have a loved one living in a memory care facility or a loved one in an assisted living facility who has memory issues, you might be particularly concerned with their well-being during this difficult time. Since assisted living facilities are currently restricting visitors, you may be feeling disconnected from your loved one, especially if you visited often or even assisted with their care. One of the most important things you can do for your loved one is take care of yourself. Pay attention to social distancing guidelines, wash your hands often, avoid touching your face, and limit your errands as much as possible. You need to stay healthy so that when this is behind us, you can reconnect with your loved one and celebrate together. Here are some suggestions to help you through this time:

• Stay up-to-date on what our facility is doing to keep your loved one safe by tuning into our Facebook page regularly and checking out our news updates page on our website
• If your loved one has a phone, schedule calls for a time when your loved one is usually in their room and call regularly
• Arrange a Facetime or Zoom call with you and your loved one, feel free to request these calls and schedule them routinely
• Mail cards or letters that staff can read with your loved one – residents just love getting mail!
• Drop off your loved one’s favorite treats in a care package, we ensure strict sanitation measures for every package entering the building
• Mail or drop off word search books, puzzles, coloring books, magazines or any other activities that your loved one might enjoy
• If you have time, put together a photo album or collage of pictures for your loved one – residents can revisit photo albums day after day!

Keep in mind that your loved one may or may not understand what is happening in the community. Sharing too much info with them via phone calls or video chats can increase their anxiety level. Trust that staff are keeping them informed as much as is necessary.

Most important, know that you are missed! Residents and staff are anxious to see you again as soon as possible. Stay safe and stay connected!


Oh God, in Your church is diversity as Your Word declares that just as the body, though one, has many parts to form one body, so it is with Christ. We were all baptized with one Spirit to form one body. Thank You for including everyone so that we could all contribute to being a reflection of You. I pray that we all learn to appreciate the diversity among our brothers and sisters and embrace their different nationalities, talents, gifts and more. Amen.